Critical Gaps in The Aged Care Industry, And How To Bridge Them

Critical Gaps in The Aged Care Industry, And How To Bridge Them

COVID-19’s impact on Australia has been felt far and wide—particularly in the aged care sector. Residents and staff members of aged care facilities live and work in one of the highest risk environments for infection.

The Department of Health and Human Services released data displaying confronting statistics for people working in aged care.  These eye-opening statistics showed that 42% of infections were among people working in aged care settings. It was concerning, then, to learn that aged care has major gaps in health and safety precautions, potentially worsening already dangerous conditions.

The gaps identified through various audits, surveys and reviews include:

  1. More than one in five facilities are yet to enact COVID-safe plans
  2. One-third of facilities are struggling with PPE shortages, including face masks
  3. Ninety-five percent of workers voiced distress and anxiety about working conditions

After speaking with workers in these settings, the majority have a shared concern for their safety. Some have had to consider whether they can continue to work in aged care facilities at all, as they do not feel adequately prepared or safe. After all, they are putting themselves and families at risk without appropriate support.

This could result in difficulties for aged care employers in retaining and sourcing new staff, due to the risks of the job.  Not only does this add extra pressures to, and increase workloads for the incumbent workforce, it also evolves into a gap itself. The industry is close-knit, the relationships ever connecting, resulting in the quick spread of news and subsequent exacerbation of these issues.

With the funding that has been allocated, it is concerning that these gaps remain. As an industry, we need to address these gaps to prevent a potential third wave. It is our duty to support our workers and ensure they have the correct PPE to provide care in a controlled environment. Employers must rise to the challenge quickly, or partner with third-party experts who can assist in the implementation of these changes.

To aid in Australia’s recovery, and to support workers and residents, it is vital that aged care facilities start to bridge these gaps. In addition to implementing COVID-safe plans, employers can action other processes to support their staff through this time, which could involve:

  1. Partnering with PPE manufacturers to obtain appropriate PPE
  2. Reminding staff of your EAP programs
  3. Managing fatigue and workload
  4. Conducting daily team meetings and toolbox talks
  5. Providing training and further professional development for staff

By implementing strategies and processes to bridge the gaps in your facility or workplace, you will be proactively mitigating the risks currently associated with COVID-19 and the potential spread of a third wave. Perhaps one of the biggest improvements would be the uplift in staff morale as they receive the support that they deserve.

Author – Aaron Claridge, GM

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